Icelandair Cancellation Policy

Icelandair Cancellation Policy: Everything You Need to Know

When it comes to air travel, unexpected changes in plans can occur, leading to the need for ticket cancellations. Understanding an Icelandair airline Cancellation Policy is crucial for passengers to know their options and any associated fees. If you're planning to fly with Icelandair, here's everything you need to know about their cancellation policy.

24-Hour Cancellation Rule

Icelandair offers a 24-hour cancellation policy that allows passengers to cancel their bookings without incurring any charges, provided the reservation was made at least one week or more before the departure date. This feature provides flexibility to passengers who may need to change or cancel their plans shortly after booking.

Flex and Standard Fare Options

Icelandair offers different fare types to suit passengers' needs. Flex and Standard fares are two common options. Passengers who opt for Flex fares have more flexibility as they can cancel or cancel or change without paying a change fee. On the other hand, Standard fares may have more restrictions, and passengers might incur a fee if they need to cancel or modify their reservation.

Refunds and Vouchers

If you cancel an eligible ticket with Icelandair, the refund process will depend on the fare type and when the cancellation takes place. Flex fare tickets are usually refundable, and passengers can receive a full refund to their original payment method. However, Standard fares might not be refundable, and in such cases, Icelandair may issue a credit voucher for the value of the ticket, which can be used for future travel with the airline.

Cancelling Online or Through Customer Service

To cancel a reservation, passengers can do so through the Icelandair website if they booked online. Alternatively, they can reach out to Icelandair's customer service for assistance. It is essential to have the booking reference number and passenger details ready when contacting customer service for a smoother process.

Flight Disruptions and Exceptional Circumstances

In situations where a flight is canceled by Icelandair due to factors beyond the passenger's control, such as weather conditions or unexpected operational issues, affected passengers are generally entitled to a refund or rebooking without incurring any additional fees.

Making Changes to Existing Bookings

If passengers need to modify their travel plans but don't want to cancel their flight entirely, they may have the option to make changes to their existing bookings. Depending on the fare type and specific conditions, Icelandair might allow passengers to adjust their travel dates or destination by paying a change fee and any fare difference.

Travel Insurance

Purchasing travel insurance can offer an added layer of protection in case of unforeseen events that lead to trip cancellations. Review the policy details and coverage before purchasing to ensure it meets your needs.


Knowing the ins and outs of Icelandair's cancellation policy is essential for any traveler. Whether it's understanding the refund process, canceling within the 24-hour window, or selecting the right fare type for your needs, being informed helps you make the best decisions for your travel plans. Before booking your flight with Icelandair, take the time to read through their cancellation policy or contact their customer service for any clarifications, ensuring a stress-free and enjoyable travel experience.

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