JetBlue Airlines cancellation policy

Understanding JetBlue Airlines cancellation policy: Your Guide to Stress-Free Travel

JetBlue is renowned for its excellent customer service and commitment to providing a hassle-free travel experience. However, despite meticulous planning, unforeseen circumstances may arise, leading to the need for flight cancellations. Understanding the JetBlue cancellation policy can save you time, money, and unnecessary stress during such situations. This article outlines the key aspects of JetBlue Airlines cancellation policy to help you navigate through the process smoothly.

24-Hour Risk-Free Cancellation

JetBlue offers a 24-hour risk-free cancellation policy, allowing passengers to cancel their reservations within 24-hour of booking without any penalties. This provision applies to all fare types, whether you book through the airline's website, mobile app, or customer service. Rest assured, you'll receive a full refund for the canceled ticket, provided your booking was made at least seven days before the scheduled departure.

Flexible Fare Options

JetBlue provides several fare options, including Blue, Blue Plus, Blue Extra, and Mint, each with varying degrees of flexibility. Passengers opting for Blue fares can modify or cancel their reservations for a fee, while Blue Plus and Blue Extra fares offer increased flexibility with reduced or waived change and cancellation fees. Mint fares, designed for premium transcontinental flights, offer even greater flexibility and benefits for travelers.

Canceling or Changing a Reservation

To cancel or change your JetBlue flight, simply access your booking through the airline's website or mobile app. Log in to your account, navigate to the "Manage Trips" section, and select the relevant flight reservation. From there, you can choose to cancel the flight or make modifications to your travel dates.

Canceling Within 24 Hours of Departure

If you need to cancel your JetBlue flight within 24 hours of the scheduled departure time, the 24-hour risk-free cancellation policy no longer applies. Instead, you'll be subject to the standard cancellation fees based on your fare type. Passengers with Blue fares will face a cancellation fee, while those with Blue Plus or Blue Extra fares may encounter reduced fees or no fees at all, depending on the time of cancellation.

Canceling Due to Irregular Operations

In the event of a flight cancellation initiated by JetBlue, such as due to weather disruptions or mechanical issues, passengers are eligible for a refund or can choose to rebook onto another available flight at no additional cost. JetBlue takes customer satisfaction seriously and strives to accommodate passengers affected by irregular operations promptly.

Cancellation Fees and Refunds

The cancellation fees imposed by JetBlue vary based on the fare type and the time of cancellation. Blue fares typically have higher cancellation fees, while Blue Plus and Blue Extra fares may have reduced or no fees depending on when the cancellation occurs. If you cancel a flight after the risk-free 24-hour period, the remaining balance will be held as a credit that you can use towards future JetBlue travel within a specific time frame.


Familiarizing yourself with JetBlue's cancellation policy can prove invaluable in ensuring a smooth travel experience. Whether you're faced with last-minute changes or unforeseen disruptions, knowing your options for cancellation or modification can save you money and alleviate stress. JetBlue's customer-centric approach and flexible fare options make it easier for passengers to navigate through unexpected travel situations, leaving you with peace of mind to focus on your journey ahead.

Call & Get Unpublished Deals