Turkish Cancellation Policy

Turkish Airlines Cancellation Policy: A Comprehensive Guide

When it comes to air travel, plans can sometimes change unexpectedly, and passengers may find themselves in need of canceling or modifying their flight reservations. Turkish Airlines, one of the leading carriers in the world, understands this and has established a clear and customer-friendly cancellation policy to accommodate travelers' needs. In this article, we will provide you with a comprehensive guide to Turkish Airlines cancellation policy, outlining the key aspects and procedures.

24-Hour Grace Period

Turkish Airlines offers a 24-hour grace period for passengers to cancel their reservations without incurring any cancellation fees. Passengers must ensure that their flight booking was made at least seven days before the scheduled departure to be eligible for this grace period. If a reservation is canceled within 24-hour of booking, the airline will issue a full refund to the original form of payment.

Cancellation Fees and Refunds

If you wish to cancel your Turkish Airlines reservation after the 24-hour grace period has expired, the airline's cancellation fees will apply. The specific fee amount may vary depending on the fare type, the route, and the time of cancellation. Passengers are advised to carefully review the fare rules and terms and conditions of their ticket during the booking process to understand the applicable cancellation charges.

In some cases, passengers might have purchased a refundable ticket. Refundable tickets provide more flexibility, as they allow cancellations without any penalty, and passengers can receive a full refund for their canceled reservation. On the other hand, non-refundable tickets, while generally cheaper, come with more restrictive cancellation policies and may incur cancellation fees.

How to Cancel a Flight

Canceling a Turkish Airlines flight is a straightforward process. Passengers can do so through various channels:

1. Online: Visit the official Turkish Airlines website and navigate to the "Manage Reservations" section. Enter your booking details and follow the prompts to cancel your flight.

2. Mobile App: If you have the Turkish Airlines mobile app, you can use it to manage your reservations and initiate the cancellation process.

3. Call Center: Contact our customer service support +1 (844) 855-3001 via phone and request them to cancel your reservation on your behalf. Be ready with your booking reference or ticket number for quick assistance.

4. At the Airport: For travelers who prefer in-person assistance, they can visit the nearest Turkish Airlines ticket office or airport counter to cancel their flight.

Refund Processing Time

After the successful cancellation of a reservation, Turkish Airlines typically processes the refund within 7 to 14 business days. However, the exact time may vary depending on various factors such as the payment method used, the bank's processing times, and any third-party intermediaries involved.

Partial Cancellations and Flight Changes

Turkish Airlines allows passengers to make partial cancellations and flight changes under certain conditions. However, these changes may incur additional charges, and passengers should consult the airline's terms and conditions for the specific rules governing such modifications.

Special Considerations

In exceptional cases, such as flight disruptions due to weather conditions or other unforeseen circumstances, Turkish Airlines may provide waivers for certain cancellation fees or offer rebooking options. Passengers are advised to stay updated with the airline's official announcements and guidelines during such situations.


Turkish Airlines' cancellation policy is designed to provide flexibility and convenience for passengers while maintaining fairness and transparency. By understanding the terms and procedures outlined in this comprehensive guide, travelers can navigate the cancellation process with ease and make well-informed decisions about their flight reservations. Remember to review the fare rules and policy details during booking to ensure a hassle-free experience in case of any changes to your travel plans. Happy and safe travels with Turkish Airlines!

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