Norwegian Cancellation Policy

Norwegian Airlines Cancellation Policy: A Comprehensive Guide for Passengers

Norwegian Airlines, known for its affordable fares and extensive global network, has a well-defined cancellation policy to ensure a smooth and hassle-free experience for its passengers. Understanding the cancellation rules is essential for travelers, as unexpected circumstances can arise, leading to the need for canceling or changing travel plans. This article provides a comprehensive guide to Norwegian Airlines cancellation policy, including key details, fees, and procedures.

24-Hour Cancellation Window

Norwegian Airlines allows passengers to cancel their bookings within 24-hours of purchase without incurring any cancellation fees. This policy applies to all fare types, including LowFare, Flex, and PremiumFlex, as long as the reservation was made at least one week before the scheduled departure date. Passengers must request the cancellation through the official website, mobile app, or customer service.

Cancellation Fees

If a passenger cancels a Norwegian Airlines flight after the 24-hours grace period, the cancellation will be subject to fees, which vary depending on the fare type and the time of cancellation. LowFare tickets typically have higher cancellation fees, while Flex and PremiumFlex tickets may offer more flexibility and reduced charges.

Cancellation Procedure

To cancel a flight with Norwegian Airlines, passengers can follow these steps:

1. Visit the official Norwegian Airlines website or use the mobile app

2. Log in to the account used for booking or retrieve the reservation using the booking reference and last name.

3. Navigate to the 'Manage Booking' section and select the flight to cancel.

4. Confirm the cancellation and review any applicable fees or refunds.

5. Complete the cancellation process by clicking the relevant options.

No-Show Policy

In the event of a no-show, where a passenger fails to check-in for their flight and does not inform the airline in advance, the entire reservation may be canceled. Norwegian Airlines may not provide any refunds or credit for future bookings for passengers who are marked as no-shows.

Refunds and Vouchers

Upon successful cancellation, eligible passengers may receive refunds or vouchers depending on the fare type and the time of cancellation. Refunds are typically credited back to the original form of payment used during booking. Vouchers may be issued for future travel, and their validity may vary based on the fare rules.

Flight Changes

Instead of canceling, passengers can also opt for flight changes. Norwegian Airlines allows modifications to travel dates, times, and destinations, subject to availability and applicable fees. It is advisable to make changes well in advance to avoid higher fees closer to the departure date.


Being familiar with Norwegian Airlines' cancellation policy is crucial for every traveler to have a stress-free journey. The airline's flexibility in offering a 24-hours cancellation window and varying fare types ensures that passengers can adapt to unforeseen circumstances. Passengers are encouraged to review the specific terms and conditions associated with their tickets before making any changes or cancellations to avoid unnecessary fees. By understanding the guidelines provided in this article, passengers can navigate the cancellation process with ease and confidence when booking with Norwegian Airlines.

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